{"id":18106,"date":"2024-01-19T17:43:42","date_gmt":"2024-01-19T10:43:42","guid":{"rendered":"https:\/\/www.makewebeasy.com\/en\/blog\/?post_type=manual-4&#038;p=18106"},"modified":"2024-01-19T17:43:42","modified_gmt":"2024-01-19T10:43:42","slug":"inbox","status":"publish","type":"manual-4","link":"https:\/\/www.makewebeasy.com\/en\/blog\/manual-4\/inbox\/","title":{"rendered":"Inbox"},"content":{"rendered":"<p><b><span>Contact inbox: <\/span><\/b>when a customer contacts through the inbox system, the details are stored in this menu, and the store owner can also respond to the customer on this channel.<\/p>\n<p><span>1. Go to the menu\u00a0<b>\u201c<span style=\"color: #00ffff;\">Contact<\/span>\u201d <\/b><\/span><\/p>\n<p><span>2. Go to the menu <b>\u201c<span style=\"color: #00ffff;\">Inbox<\/span>\u201d<\/b><\/span><b><br \/>\n<\/b><b><img loading=\"lazy\" class=\"alignnone size-full wp-image-22401 ls-is-cached lazyloaded\" src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/%E0%B8%A3%E0%B8%B9%E0%B8%9B%E0%B8%A0%E0%B8%B2%E0%B8%9E59-2.png\" alt=\"\" width=\"554\" height=\"275\" data-src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/\u0e23\u0e39\u0e1b\u0e20\u0e32\u0e1e59-2.png\" \/><\/b><\/p>\n<p><span>3. The contact information inbox can be searched by name, phone number, email, or by selecting the message status, time and type of contact.<\/span><br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-22400 ls-is-cached lazyloaded\" src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/%E0%B8%A3%E0%B8%B9%E0%B8%9B%E0%B8%A0%E0%B8%B2%E0%B8%9E60-2.png\" alt=\"\" width=\"554\" height=\"294\" data-src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/\u0e23\u0e39\u0e1b\u0e20\u0e32\u0e1e60-2.png\" \/><br \/>\n<span>4. If a message comes in, the system displays visual information, with the status of the message waiting for a response, click to see the details of the message and the customer&#8217;s response.<\/span><\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-22399 ls-is-cached lazyloaded\" src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/%E0%B8%A3%E0%B8%B9%E0%B8%9B%E0%B8%A0%E0%B8%B2%E0%B8%9E61-2.png\" alt=\"\" width=\"554\" height=\"294\" data-src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/\u0e23\u0e39\u0e1b\u0e20\u0e32\u0e1e61-2.png\" \/><\/p>\n<p><span>5. Enter the message details that you want to reply to.<\/span><\/p>\n<p><span>6. Click button<\/span>\u00a0<b><span>\u201c<span style=\"color: #00ffff;\">Reply<\/span>\u201d\u00a0<\/span><\/b><\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-22398 ls-is-cached lazyloaded\" src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/%E0%B8%A3%E0%B8%B9%E0%B8%9B%E0%B8%A0%E0%B8%B2%E0%B8%9E62-2.png\" alt=\"\" width=\"554\" height=\"285\" data-src=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/\u0e23\u0e39\u0e1b\u0e20\u0e32\u0e1e62-2.png\" \/><\/p>\n<p><b><span>Additional instructions:<\/span>\u00a0<\/b><span>Using the contact box The user must <a href=\"https:\/\/www.makewebeasy.com\/en\/blog\/manual-4\/add-page\/\">create a page <\/a><\/span><span>and <a href=\"https:\/\/www.makewebeasy.com\/en\/blog\/manual-4\/add-widget\/\">add widgets<\/a> i<\/span><span>n the contact section of the website.<\/span><\/p>\n","protected":false},"featured_media":0,"template":"","manual_category_v4":[1803,1804],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inbox - MakeWebaEasy Blog<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.makewebeasy.com\/en\/blog\/manual-4\/inbox\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Inbox - MakeWebaEasy Blog\" \/>\n<meta name=\"twitter:description\" content=\"Contact inbox: when a customer contacts through the inbox system, the details are stored in this menu, and the store owner can also respond to the customer on this channel. 1. Go to the menu\u00a0\u201cContact\u201d 2. Go to the menu \u201cInbox\u201d 3. The contact information inbox can be searched by name, phone number, email, or [&hellip;]\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.makewebeasy.com\/th\/blog\/wp-content\/uploads\/2023\/07\/%E0%B8%A3%E0%B8%B9%E0%B8%9B%E0%B8%A0%E0%B8%B2%E0%B8%9E59-2.png\" \/>\n<meta name=\"twitter:creator\" content=\"@makewebeasy\" \/>\n<meta name=\"twitter:site\" content=\"@makewebeasy\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","_links":{"self":[{"href":"https:\/\/www.makewebeasy.com\/en\/blog\/wp-json\/wp\/v2\/manual-4\/18106"}],"collection":[{"href":"https:\/\/www.makewebeasy.com\/en\/blog\/wp-json\/wp\/v2\/manual-4"}],"about":[{"href":"https:\/\/www.makewebeasy.com\/en\/blog\/wp-json\/wp\/v2\/types\/manual-4"}],"wp:attachment":[{"href":"https:\/\/www.makewebeasy.com\/en\/blog\/wp-json\/wp\/v2\/media?parent=18106"}],"wp:term":[{"taxonomy":"manual_category_v4","embeddable":true,"href":"https:\/\/www.makewebeasy.com\/en\/blog\/wp-json\/wp\/v2\/manual_category_v4?post=18106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}